The Live Captioning Assistant will work directly under the Live Captioning Manager assisting in scheduling, administrative duties, and client and vendor relations.
We're always looking for top-of-the-line real-time captioners who are both trained and experienced in the closed-captioning industry.
As a Sales Support Specialist, you will assist with the sales process for our existing and new clients. This position will work mainly with the sales department, reporting to the sales department manager, while providing administrative support to the team. You will oversee a portfolio of assigned clients, serving as their lead point of contact for sales with Aberdeen, and will assist with resolving any problems that may arise while maintaining the client’s satisfaction. The ideal candidate will have experience with customer service with some broadcast/media experience in a sales environment.
A Sales Support Specialist needs to have excellent interpersonal skills to work efficiently within a team while having the ability to complete tasks and make decisions independently. Other essential skills a Sales Support Specialist should have include:
You will be selling to businesses our live and post-production closed captioning and multi-language subtitling services.
The Junior Account Manager oversees a portfolio of assigned clients, serving as their lead point of contact with Aberdeen, running day-to-day operations with the account, resolving any problems that may arise, and maintaining the client’s satisfaction so they’ll keep doing business with Aberdeen. We are looking for a candidate who is comfortable taking the lead on all projects assigned. The ability to handle a project from start to finish while working with team members during the process will be critical to success. The ideal candidate will have experience managing accounts with some video experience in a production environment.
We are looking for a proactive, self-sufficient Junior Systems Technician with analytical problem-solving skills, wanting to be part of a cohesive team that enjoys learning to help maintain existing applications while willing to take on new technologies and challenges to join our dynamic-fun team.
Fulltime. Monday to Friday
The Manager of the Live Captioning Department leads a team of 3-4 in-office Captioning Coordinators and Assistants, remote live captioners, schedules, coordinates and provides excellent customer service, and supports sales in creating workflows and solutions.
SCHEDULE:
Fulltime. Monday to Friday (8am-5pm)
You will use an online Transcript Editor to fix transcripts from video content. Content and program length will vary. You will be required to add in, edit, or fix any misspelled or incorrect words and insert proper punctuation and capitalization. Transcripts must be verbatim to match the spoken audio.
Rate of Pay: $0.75 / video minute
Job Type: Part-time
Work Location: Remote