So, you've contracted with a closed-captioning company (or closed-captioner service provider) and now you must put your full confidence in them to caption your program accurately. With the plethora of closed captioning companies out there, this is not always an easy thing to do. Keep in mind that a large percentage of viewers will watch your program with captions, therefore turning the captions into a representation of your programming.

To confide in your captioning company, you first need to understand how captioning works. Captioning has its own standard just like journalism or publishing does. Be sure you understand exactly what service you will be getting. If your program will be captioned in roll-up style, many of the captioning "rules" do not apply as it is a simplified version of pop-on captioning. If the captioning company has a standard, be sure to ask what it is.

When you watch captions, you might wonder why certain punctuation is being used that is normally not used in other writing.

Here are some examples:

You may often wonder why poor grammar is being captioned. Usually, captioning companies do not correct grammar in speech. The hard of hearing and deaf community should read the exact same thing as the hearing people hear. In other words, they get relayed the same message. For example, in a movie where the main character speaks with broken English, should not be changed as it is part of the actor's character. Correcting grammar can change the meaning to the closed-caption viewer.

If you are still uneasy about giving over your captions to a captioning company, know that you can always have the option of proofing the closed caption transcript before the final recording. Your closed-captioning company should give the captions three quality checks, but even so, a book for publishing gets many more reviews for publishing and still winds up with errors. Be careful when proofing the transcript that you do not make preference changes, as the captioning company may end up charging you for extra time spent.

Your closed-captioning company should be experts in their field, so remember that you are working with them to make captioning judgment calls and decisions for your programs.

Oftentimes, when I give my clients caption files for their DVD Authoring Systems they encounter problems and call me with questions on how to insert the caption file. In today's blog, I am going to specifically talk about .scc files being used in Apple's DVD Studio Pro.

Steps for importing an .scc file into DVD Studio Pro: 

Either field 1 or field 2 will be populated, but most likely not both.

You must let your captioning company know if your project is in Drop, Non-Drop, FILM, PAL, et cetera.  Most captioning companies' default time code is Drop frame.

I strongly recommended that all timecode options (there are many) be changed to zero-based so that the captioning company can create a file that corresponds to these settings. The captioning company will probably need to have the exact timecode of the first word spoken on the video so they can match their caption file to your project.

To view captions from your computer using a DVD player:

I recommend that you burn a closed-captioned DVD and play it out of a DVD player, viewing it on a TV. Viewing the captions from your computer will sometimes not display captions accurately, if at all. 

Roll-up captions

Roll-up is a style where the text rolls onto the screen from the bottom or top one line at a time, rolling up to make room for a new line. Normally, a maximum of 3 lines are shown on the screen before the first line is taken off of the screen. This is the least time-consuming post-production process but still allows for good viewing.  Roll-up captions are always used in live captioning and are typically used for one speaker programs such as teaching or preaching.

Pop-on captions

The text actually pops on the screen in blocks of 1 to 3 lines and is placed on the screen to not cover up any on-screen text or vital video. The time codes from your master are used to place these captions perfectly in sync with each frame. Pop-up captions are the preferred viewing style of the hearing impaired and are typically used for programs with multiples speakers or characters that are on the screen at any given time.

More on our Captioning Services...