We're Hiring!

POSITION SUMMARY:

The Captioning Coordinator will work directly under the Live Captioning Manager with scheduling responsibilities, administrative duties, along with client and vendor relations within our Live Captioning Department.

QUALIFICATIONS/SKILLSET:

• Strong verbal and written skills.
• Love for juggling tasks in a fast-paced environment.
• Detailed orientated.
• Solutions oriented.
• Critical/analytical thinker.
• Technical aptitude.
• Bible knowledge preferred, as most clients are ministries.
• College degree preferred, but not required.

RESPONSIBILITIES:

• Schedule all live orders
• Develop strong relationships with our clients and live caption writers
• Use Aberdeen's proven process to on-board new clients

WE OFFER:

• A great culture
• Opportunity to make a difference
• Immense learning opportunity
• 401-K and a great benefits package
• Excellent pay and opportunities for growth

BENEFITS:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

SCHEDULE:

Fulltime. Monday to Friday.

We're always looking for top-of-the-line real-time captioners who are both trained and experienced in the closed-captioning industry.

REQUIREMENTS:

• Must have a speed of 180-220 WPM.
• Must have real-time closed captioning software.
• Must have two computers; one for backup.
• Must have three phone lines; one may be a cellphone if it works at home.
• Must have back-up internet.
• Must be on time, follow directions, responsible and open to feedback.

WORK LOCATION:

• Fully Remote

WORKING DAYS:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Typical start time: 4PM

Typical end time: 2AM

APPLICATION PROCESS:

• Click on "Apply Now" and submit a resumé highlighting related education and job experience.
• If qualified, you will be contacted to schedule a mandatory real-time captioning test by dialing into our in-house encoder.
• Upon passing the test with 98% accuracy, you will be contacted to discuss contractor options.

You will be selling to businesses our live- and post-production closed captioning and multi-language subtitling services during business hours (7:30am-4:30pm for at least the first year).

POSITION SUMMARY:

• Seeking a Sales Account Executive (inside sales, B2B) to join our growing sales team. Heavy phone and computer use.
• Focus is on Christian television program producers, government agencies and educational institutions, corporations, & post-production houses.
• No restrictions on sales territory—national and international.
• Database with thousands of leads provided.
• Emphasis will be placed upon the ability to consistently make your target amount of phone calls daily, develop relationships with potential and current clients, and close sales.

RESPONSIBILITIES:

• Study, learn and understand the technical aspects and solutions of closed captioning & subtitling.
• Make around 60-100 sales calls a day – 90 min+ of actual phone time per day.
• Solicit and provide captioning & subtitling solutions to prospective clients.
• Build a strong network of new business contacts and develop long-term, repeat business relationships.
• Understand Aberdeen's values and develop solutions that best meet customers' needs and budgets.
• Composition of proposals specific to each client and their respective projects.
• Close sales & follow-up in a professional manner.

QUALIFICATIONS/SKILLSET:

• Must be technically savvy and be able to completely understand a technically-based product and workflow. You will be responsible for providing a technical solution based on the clients' video editing/file-based workflow.
• You need to be a "thinker" and be able to provide the best TECHNICAL solution to prospective clients.
• You must have at least a BA or BS degree from an accredited university (NOT an online university).
• A minimum of 2 years of sales experience.
• Proven success and performance above peers.
• Ability to generate leads and close sales.
• Strong phone skills.
• Completely computer literate.
• Excellent relationship-development skills.
• A self-starter with a winning attitude and work ethic to succeed.
• Bilingual Spanish/English a plus.

WE OFFER:

• A great culture.
• Opportunity to make a difference.
• Immense learning opportunity.
• 401-K and a great benefits package.
• Competitive pay and opportunities for growth.

POSITION SUMMARY:

The Junior Account Manager oversees a portfolio of assigned clients, serving as their lead point of contact with Aberdeen, running day-to-day operations with the account, resolving any problems that may arise, and maintaining the client’s satisfaction so they’ll keep doing business with Aberdeen. We are looking for a candidate who is comfortable taking the lead on all projects assigned. The ability to handle a project from start to finish while working with team members during the process will be critical to success. The ideal candidate will have experience managing accounts with some video experience in a production environment.

QUALIFICATIONS:

• Strong verbal and written skills.
• Proficient in Microsoft Office Word and Excel.
• Solutions-oriented.
• Customer focus and satisfaction is paramount.
• Computer and software savvy.
• Customer service experience.
• Some video experience is a plus.
• Detailed oriented with some administrative experience.
• Ambitious with a desire to learn.
• Able to work within a team or alone.
• Dependable and trustworthy.
• College degree preferred.

WE OFFER:

• A great culture.
• Opportunity to make a difference.
• Immense learning opportunity.
• 401-K and a great benefits package.
• Competitive pay and opportunities for growth.

JOB DESCRIPTION:

• Listening to and creating captions/subtitles for TV shows, movies, educational programs, corporate training videos and Christian-based/religious programming
• Transcribing video files using a foot pedal or Voice writing (experienced stenographers also accepted)
• Editing already-written transcripts for punctuation, grammar, and accuracy
• Completing captioning and subtitling projects using captioning/subtitling software (no prior experience needed as you will be trained on how to use the software)
• Using information technology: Microsoft Office, Internet, and captioning/subtitling software program.

JOB REQUIREMENTS:

• Touch Type: a minimum of 50 words per minute (WPM) you will be tested
• Thorough knowledge of English Language Grammar and Punctuation
• Detail oriented and multitasking ability
• Excellent organizational skills
• Proofing skills
• Competency in Microsoft Office
• Internet research skills
• Positive attitude, personable, self-motivated, and hardworking
• Minimum level of Education: High School Diploma or GED; B.A./B.S. degree preferred, but not required. English Majors this could be a great job for you!

WE OFFER:

• A great culture.
• Opportunity to make a difference.
• Immense learning opportunity.
• 401-K and a great benefits package.
• Excellent pay and opportunities for growth.