Netflix’s Captioning Success

Last year, Netflix was sued by the National Association of the Deaf for not providing closed captioning or subtitles on its streaming content. Netflix took this to heart and is working hard to remedy the problem. In December 2011, Netflix reached their goal—80% of the hours of video streamed in the US contained captions or subtitles. This is a huge jump from the 40% that it was in June 2011. Netflix requires captions from their providers for all new content and even authors captions when the content is missing. To reach 100% may take awhile, as the remaining programs being captioned are the ones that are rarely watched, so each hour of captioning adds less to the overall metric. For a full list of captioned and subtitled videos provided by Netflix, visit their website at